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Products > Ample Collection |
Ample Collection is a specialized software application
for collection scoring. The software performs the following
tasks:
- Monitoring of databases and collection of customer
information.
At the set time, the system calls the borrower database. By monitoring the database based on the defined business rules and collection strategies, the application determines the extent to which the borrower is fulfilling his obligations under the loan.
- Search of borrower data in the available data
sources.
When a delinquency is discovered, the system sends all the information available on the customer to the employee in charge, including the data from his credit file and scoring result.
- Determination of the further steps in the delinquency-prevention
process.
According to the approved scenarios of working with "bad" borrowers, the system determines the actions that should be taken regarding such a customer and supervises the sequence of these actions.
- Delegation of tasks to the staff in charge, indicating
the necessary delinquency prevention actions.
The system automatically determines the status of a delinquency and sends the delinquency to the corresponding expert in accordance with the set business rules and strategies.
- Automatic notification of the customer about the
delinquency and preparation of the materials and data for
the staff in charge.
In accordance with the approved and set scenarios, the system sends the delinquent customer an SMS or e-mail message, informing him about the delinquency and containing a request to pay the debt. Before sending the letter or making a phone call, the system makes the required preparations by printing out letters, the contact phone numbers, and delinquency-related information. If the "hard" methods of debt collection are used, the system prepares the documentation, required for the transfer of the case to court or sale of the collateral.
- Addition of the information on the delinquency
prevention measures to the borrower data.
The credit organization's employees are relieved of the need to keep records on the delinquency prevention measures. The system determines the required actions in a timely manner and notifies the staff in charge, storing all the information into its own database.
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