Know your customers…inside & out!
Raise your portfolio profitability by 28% or more
through intimate understanding
of your clients behaviors and desires!
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Decision Management
Loan Origination
Customer Management
Debt Collection & Recovery
Fraud Detection & Prevention
SME Loans Management
Credit Risk Management
Credit Portfolio Analysis & Monitoring
Internal Ratings & Scorecards
Basel II - Modeling, Reporting, Stress Testing
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Home / Solutions / Decision Management / Customer Management – Scorto™ Behavia

Customer Management – Scorto™ Behavia

Empowering banks to build a long-term profitable business with every retail customer through relevant credit account and customer management. Behavia offers flexible decision strategies, precise scoring and advanced analytics.
Your benefits:
  • Understanding customer’s needs and their abilities. Compare this with your risks. The results will be profitable decisions!
    Analyze customer behavior on account and customer level. Forecast customer behavior and risk factors based on behavioral scoring technologies. Understand the best next step in relationships with every retail customer. Turn these insights into customer management strategies that balance profit and risk. Automate retail operational decisions to save costs and improve customer relationships.
  • Improve business profitability with efficient decisions
    By automating and increasing precision for every-day decisions with consistent and relevant strategies for all retail lines of business such as credit cards, personal loans, vehicle loans, mortgages and others, you increase revenues and profitability while building long-term relationships with your customers.

Increase your bottom line from multiple channels of retail business by accurately quantifying risks, qualifying customers, then selecting the best actions for the targeted customers and automating these targeted treatments.
  • Win competition with agility and risk assessment analytics
    Be more agile than your competitors with fast adaptation to market changes without IT involvement. Get the tools to constantly watch the market and respond with new offerings and strategy changes to turn opportunities in profits without compromising your risk preferences.
  • Employ acute customer segmentation and risk
    With integrated predictive modeling such as attrition, response, risk/reward, behavioral scorecards based on your unique and unavailable to competition historical data you get the unique edge in creating better strategies for every particular customer group across as many dimensions as necessary for the most accurate separation and treatment.

  Why you need Scorto™ Behavia

  • The whole potential of your retail portfolios should be realized.
  • Acquisition costs increase, so you should generate more profit from existing customers.
  • Customers demand more and more, so you should discover customer needs faster than competition and balance these needs with your business objectives.

  Sensible
 
  Tailored
 
  Vigorous
Championing continuous improvement to the bottom line with strategies that continually develop.
   Configurable decision areas. Special nodes to connect to any data source without programming.
   Fastest on the market. Processes millions records per minute. Speed and Accuracy!